Job Details
Flint
Overview
Category: Back Office (BO)
Location: Kingdom of Saudi Arabia (KSA)
Responsibilities
• Manage and troubleshoot complex IP/MPLS network issues, ensuring high availability and performance.
• Submit monthly PODs with analysis of traffic patterns, fault incidents, and KPI benchmarks.
• Conduct root cause analysis of recurring issues and work on network optimization plans.
• Monitor license usage and help plan for expansions based on network growth.
• Address and resolve NTTs, MDTs, and configuration-related tasks in the Remedy platform.
• Perform periodic Health Checks for IP/MPLS Nodes and ensure parameter consistency across the network.
• Actively engage in customer meetings to review incidents and share recommendations for network evolution.
• Ensure all changes and network activities are tracked, validated, and closed as per change management protocols.
• Provide periodic operational and technical reports as per Salam's standard practices.
Requirements
Experience: Minimum 4–5 years in IP/MPLS network and management roles Product
Experience: Huawei
Domain: IP Network
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